Social media is not what keeps me coming to Starbucks 

Starbucks won my business over all the Second cups and Tim Hortons in the area. Not because of social media, although Starbucks is constantly topping the lists of best companies in social media. Social media for Starbucks is part of their customer relationship strategy. Social media does not replace quality and delivery of the promise.This Starbucks place delivers an amazing experience. Every time.

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